Heyy is an automated customer messaging platform that deploys AI employees capable of managing conversations, launching marketing campaigns and qualifying leads on all your channels — WhatsApp, email, chat and social networks. Equipped with an integrated mini-CRM, shared inbox and advanced automation system, Heyy enables teams of all sizes to build strong customer relationships without multiplying tools.
What is Heyy?
The essentials
Heyy is an AI-powered customer communication platform. It allows you to deploy conversational agents — called AI employees — capable of responding to customers, managing marketing campaigns, qualifying leads and feeding a mini-CRM. The tool aims to centralize all customer exchanges in a single interface, regardless of their origin.
Key features
The platform is built on four pillars: configurable AI employees, multi-channel campaign system, shared inbox and mini-CRM. Automations allow you to create conditional conversation flows, trigger campaigns based on customer behavior and manage follow-ups automatically. The complete API, available from the free plan, enables custom integrations.
Use cases
An e-commerce merchant can configure an AI employee to answer frequent questions about delivery times, follow up on abandoned carts and notify customers of promotions. An agency can use Heyy to manage customer communication for multiple brands from a unified inbox. A startup can replace its support tool with Heyy and benefit from the integrated CRM at no extra cost.
Advantages
Heyy reduces team workload by automating repetitive responses and follow-up campaigns. The lifetime free plan allows you to seriously test the tool before making a financial commitment. Centralizing channels in a single platform simplifies management and improves consistency in customer communication.
Pricing
Heyy offers four plans: Free (lifetime free), Hobby at $41/month, Pro at $149/month and Ultra at $499/month. A 2-month discount is offered for annual billing. Additional charges apply for WhatsApp messages and extra credits.
Conclusion
Heyy is a complete and accessible tool for automating customer relationships. Its generous free plan, configurable AI employees and integrated mini-CRM make it a versatile solution for SMEs and agencies looking to professionalize their communication without breaking the bank.